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Inspection visit

complaint

CITRUS GARDENSLicense 3364267591 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Jesse Gardner arrived a the facility and met with Receptionist Alyssa Rodriguez and Activities Director Reina Celaya. LPA Gardner made Ms. Rodriguez aware of the above allegation. The above allegation was in reference to a complaint generated due to a resident (R1) getting out of the facility on dates 10/12/21, and 10/15/21. During the tour of the facility, LPA observed the door adjacent to R1's bedroom was able to be unlocked and did not have an auditory device to alert staff that the door was open or could be opened. At the conclusion of interviews, it was determined that R1 was able to exit the facility without detection by staff. During the inspection, LPA Gardner observed the door to be absent of an auditory device or other staff alert feature that would alert staff if door was left open or opened. Based on interviews and and observstions made on 10/21/2021, this allegation was deemed to be SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. A copy of this report was reviewed with and provided along with copies of the LIC9099-D, and Appeal Rights. This is an amended version of the original report dated 10/21/2021.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87705(j)Type A

    Care of Persons with Dementia: (j) The licensee shall have an auditory device or other staff alert feature to monitor exits, if exiting presents a hazard to any resident. This requirement was not being met as evidenced by: Based on observation, LPA found that there was not a working auditory device which would alarm staff if a resident were to leave the facility. This poses an immediate health and safety risk to residents in care.

  • 87555(b)(5)Type B

    General Food Service Requirements: (b) The following food service requirements shall apply:(5) Meals shall consist of an appropriate variety of foods..This requirement was not being met as evidenced by: Staff interview indicated that multiple meal alternatives were not available to be provided to residents in care. This poses a potential personal rights risk to residents in care.

  • 8746.2(a)(8)Type B

    Additional Personal Rights of Residents in Privately Operated Facilities: (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights:(8) To be free from neglect...this requirement was not being met as evidenced by: Based on LPA observation, Resident did not have a call button that was working to alert staff of their needs. This poses a potential personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 23, 2023 inspection of CITRUS GARDENS?

This was a complaint inspection of CITRUS GARDENS on May 23, 2023. 1 citation were issued: 1 Type A (serious).

Were any citations issued to CITRUS GARDENS on May 23, 2023?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Care of Persons with Dementia: (j) The licensee shall have an auditory device or other staff alert feature to monitor ex..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.