complaint·March 20, 2026

AW1 could not provide any additional information to support the allegation. Interview with Executive Director (ED), Valeria Garcia, noted the facility is a memory care and various residents have cognitive diagnosis that may result in unpredictable behavior. ED reported that staff have not reported, nor are they aware of, any issues involving residents being overmedicated. Interview with 5 of 5 staff corroborated the statement made by ED. Information obtained from staff reported that they have not observed or been made aware of any issues with over-medicating residents. Interview with 5 of 5 residents did not reveal medication concerns or provide further information supporting the reported allegation. An interview with R1 could not be conducted due to their passing. Interview with Responsible Party reported that facility staff responded to R1's medical needs and would receive updates when R1 was sent out for medical intervention. LPA conducted a review of Special Incident Reports submitted and did not find any incidents related to the allegation reported. Based on interviews, research, and record review, the allegations facility staff chemically restrained resident(s) in care is unfounded. A finding that the allegation is unfounded meaning that the allegation was false, could not have happened, and/or is without a reasonable basis. Therefore, this complaint is dismissed. An exit interview was conducted. A copy of this report was provided to Executive Director Valeria Garcia.