Incident investigation·April 8, 2026

On Wednesday April 8, 2026 at 1:25PM Licensing Program Analyst (LPA) Tremayne Barra made an unannounced visit to the facility and met with Executive Director, Valeria Garcia and Administrator, Liliana Moreno, to conduct a case management incident. LPA informed them of the purpose of the visit. During the visit, LPA toured the facility and made observations pertaining to the incident. LPA conducted staff interviews, requested and received pertinent documents and conducted record reviews . LPA observed resident Joy McCarroll in her room in villa #5 laying in her bed with an oxygen machine connected to her nose. Joy granted permission to speak with her. LPA conducted a health, safety and welfare check of the resident in care. LPA did not observe any health and safety concerns at the time of the visit. An exit interview was conducted, a copy of this report was provided to the Executive Director.