complaint·December 22, 2021

This visit conducted by Amy Goldenberg, Licensing Program Analyst (LPA), is to initiate the 10 day investigation into the above mentioned complaint allegation. LPA discussed the elements of the alleged violations with Lesley Vannoy, Administrator. During this visit LPA interviewed three staff and made observations of the allegation that staff do not wear masks. LPA observed that staff are wearing masks during this visit. Interviews revealed awareness of staff requirement to wear masks by three (3) of three (3) staff interviewed. All staff report wearing masks while providing care to residents in the facility. Three (3) of four (4) residents interviewed are able to report that staff wear masks. We have found the complaint allegation is unsubstantiated, although the allegation may have happened or is valid: there is not a preponderance of the evidence to prove that the alleged violation occurred. A copy of this report is being reviewed with and furnished to the facility representative.