Health check·November 30, 2021

Licensing Program Analyst (LPA) Christina Valerio arrived at the facility unannounced to conduct a case management visit due to the regional office receiving notification that the facility has bed bugs and that a resident received an eviction notice. LPA Valerio attempted to contact the facility, however, the line was busy. LPA Valerio was met at the front door by Administrator Merly. Administrator confirmed zero residents and staff have displayed any signs or symptoms of COVID-19 in the last 10 days. LPA Valerio was screened for COVID-19 symptoms prior to being allowed entry. Administrator Merly stated there are currently 10 residents. Zero residents have been given an eviction notice. Administrator stated there is not bed bugs at the facility. The facility is serviced for pest from Ambush Pest Control. A telephone interview was conducted with Ambush Pest Control Representative and Administrator Merly. Ambush Pest Control Representative stated that there has not bed bugs in the facility for a few years. The representative comes once a month to service the inside of the home and outside of the home. LPA obtained most recent copy of service. LPA to receive a letter from Ambush to confirm that there is no current bed bugs in the facility. LPA inspected the facility. There was an odor in the front of the home. LPA Valerio advised that the licensee obtain air freshener for the home. LPA observed that the knives were kept in am unlocked cabinet instead of the locked cabinet, which poses a potential health and safety risk to residents and staff. Per California Code of Regulations, Title 22, Division 6, Chapter 8, deficiencies were observed during this visit and can be found on LIC 809-D. An exit interview was held, and a copy of the report was given to Administrator Merly Aguda.