Complaint·March 17, 2026

2. and 3. LPA interviewed the resident in question. The device in question is a pair of glasses. The staff stated the resident does not like wearing glasses. LPA observed the resident doing an activity and did not appear to require glasses for the activity. LPA asked the resident if they wanted to put their glasses on the and the resident said no. LPA observed the resident walking around and not bumping into things. Staff stated the resident will put on the glasses if reminded but will take them off very shortly or sometimes refuse to wear them. Staff stated the resident also misplaces the glasses and won't tell the staff where the glasses are. LPA observed the staff this morning looking for the glasses. The staff stated the resident takes them off and puts them wherever they choose. Staff stated they know the resident wore them the other day and has not gone anywhere. Staff stated they check the trash cans before the trash is thrown out. LPA cannot prove or disprove staff do not assist the resident with wearing the glasses or safeguards the glasses based on the resident's capabilities. LPA and administrator discussed several ways to document resident abilities and capabilities with adaptive devices. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are UNSUBSTANTIATED.