Incident investigation·July 29, 2024

Licensing Program Analyst (LPA) Christina Valerio arrived unannounced to conduct a case management visit to follow up on incidents reports submitted to the Regional Office. LPA Valerio met with Administrator Iheoma Nwangburuka, and explained the purpose of the visit. Two incident reports were submitted, one dated 07/09/2024 and the other dated 07/10/2024. Both incident reports had information that relayed medical emergencies and change of condition; however, the boxes for alleged client abuse were checked. LPA Valerio discussed follow up care for both resident incidents. LPA Valerio advised Administrator Iheoma to review the report prior to submission to ensure the type of incident box is marked correctly. No deficiencies were cited An exit interview was held, and a copy of the report was provided.