Complaint·June 26, 2024

Licensing Program Analyst (LPA) Victoria Brown arrived unannounced on 6/26/24 at 4pm to conduct an investigation of the above-mentioned allegations. LPA met with Administrator Lucia Boboc and stated the purpose of the visit. LPA conducted interviews of residents 1-5 and staff 1-4, and the Hospice Representative during this visit. Regarding allegation, “Licensee did not ensure resident's medication was administered by an appropriately skilled professional” LPA conducted interviews of staff, residents, and hospice agency on 6/26/24. The investigation revealed that staff was not asssiting with administering morphine to R1. However, family of R1 was trained to do so. Regarding allegation, "Staff do not ensure that the facility is free of pests", LPA conducted a physical plant tour of the facility observing furniture, drawers, kitchen, and bedrooms. LPA did not observe insects in the home nor evidence of feces or droppings. Based on observation and interviews, at this time, the allegations are deemed UNFOUNDED, meaning that the allegation was false, could not have happened and/or was without a reasonable basis. This Department has therefore dismissed the complaint. Per California Code of Regulations (CCRs) - Title 22, Div.6, Ch. 8, no deficiencies are being cited. An exit interview was conducted, and a copy given.