Complaint·March 7, 2024

LIC 9099-C... Allegation: Staff did not ensure resident's room is clean and sanitized. The department conducted an inspection regarding the allegation cited above. Based on observation on 3/7/2024, it revealed R1's carpet by the bed was stained. The stain is observed to be a dark brown color and approximately two feet. Based on interview with R1, it revealed R1 had spilled a drink on the carpet. It further revealed that the stain has been there for the past "several weeks". During LPA's observation, it revealed R1's bed linen and pillow case was stained with red streaks. Interview conducted revealed that the stains on the linen and pillow case has been present for "a couple of days". Additionally, based on observation, it revealed that R1's urinal bottle was stored on top of the night stand with the presence of urine inside. Observation revealed that there was opened snacks on the night stand next to the urinal bottle. Interview conducted with R1 revealed that R1 does not get assistance from staff to help clean the urinal bottle. Based on the allegation, staff did not ensure resident's room is clean and sanitize d , the allegation is SUBSTANTIATED - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. The following allegation cited above is substantiated, please see LIC9099-D. Civil penalty assessed as this violation was cited on 10/11/2023, within a 12 month period. Exit interview conducted, and a copy of the report and appeal rights will be provided via email to Administrator. LIC 9099-C(1)... Allegation: Staff did not properly manage incontinence care. The department conducted file review for the allegation cited above. Based on R1's care plan, it revealed R1 is independent and self-care at toileting. Based on R1's LIC 602 PHYSICIAN'S REPORT, date of exam 10/29/2021, it revealed R1 does not have bowel and bladder impairment. Interview conducted on 03/07/2024 revealed that R1 likes to use a urinal bottle since it is easier than getting up to go to the bathroom. Based on information obtained through interviews and file reviewed, the Department finds the allegation found the complaint to be unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Exit interview conducted and a copy of report and appeal rights will be provided via email to Administrator.