Incident investigation·March 7, 2024

Licensing Program Analyst (LPA) Cassie Yang arrived unannounced to conduct a case management visit regarding the incident report LPA received on 02/26/2024 regarding bedbugs at the facility. LPA met with Administrator, Vicky Cross, and explained the purpose of the visit. Based on documentation, it revealed treatments was recently conducted for the common areas and resident's bedrooms. During today's visit, it was discussed that all positive resident bedrooms has been treated on Monday. It was further discussed that there was one additional room detected for bedbugs date of visit. LPA and Administrator discussed the preventative steps facility is taking to eliminate bedbugs. LPA was informed that facility has stopped all move-in's until facility is cleared. Additionally, LPA and Administrator discussed implementing preventative treatments such as Aprehend and additionally, LPA advised facility to implement Personal Protective Equipment such as white hazmat pants and shoe booties, to prevent transfers of bedbugs from room to room.Administrator stated this matter will be discussed with Licensee. No deficiencies cited. LPA will continue monitoring this matter. Exit interview and a copy of the report will be provided via email to Administrator.