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Inspection visit

complaint

ROYAL PALMS CARE HOMELicense 3427002402 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

LPA reviewed person nel records for staff members S1 and S2. LPA observed that S1 was missing eight (8) hours of dementia care training (with only two [2] hours completed) and four (4) hours of postural supports, restricted health conditions, and hospice care for the year of 2023. LPA observed that S2 had completed only twenty-eight (28) hours of initial training with six (6) hours of dementia care training and four (4) hours of postural supports, restricted health conditions, and hospice care since S2 was hired on 6/28/2024. Based on the information above, it was determined that the facility did not ensure caregivers were provided training in accordance with the Health and Safety code. Based on interviews conducted and records reviewed, the preponderance of evidence standards have been met. Therefore, the above allegation is found to be SUBSTANTIATED. Per Health and Safety Code §1569.625 , deficiencies are being cited on the attached 9099-D page. Exit interview was conducted with Administrator. A copy of this report and appeal rights were provided. Signature on these forms acknowledges receipt of these documents. LPA interviewed Acting Administrator, Adela Crisan, staff member (S2), and resident (R1). All interviews conducted indicated that Acting Administrator was working on the premises everyday in the mornings and evenings during the absence of the Administrator. LPA observed an updated LIC 500 indicating days worked from Acting Administrator. LPA observed an LIC 308 designating Acting Administrator to fulfill the duties of the Administrator in their absence. Based on interviews conducted, observations, and records reviewed, the preponderance of evidence standards have not been met. Therefore, the above allegation is found to be UNSUBSTANTIATED. A finding that a complaint allegation is unsubstantiated means that, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview was conducted with Administrator. A copy of this report was provided. Signature on these forms acknowledges receipt of these documents.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.625(b)(1)Type B

    §1569.625 Staff training; legislative findings; contents (b) (1) The department shall adopt regulations to require staff members of residential care facilities for the elderly who assist residents with personal activities of daily living to receive appropriate training. This training shall consist of 40 hours of training. A staff member shall complete 20 hours, including six hours specific to dementia care, as required by subdivision (a) of Section 1569.626 and four hours specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696, before working independently with residents. The remaining 20 hours shall include six hours specific to dementia care and shall be completed within the first four weeks of employment. The training coursework may utilize various methods of instruction, including, but not limited to, lectures, instructional videos, and interactive online courses. The additional 16 hours shall be hands-on training. This requirement is not met as evidenced by: Based on records reviewed, facility did not ensure that staff were acquiring all required initial trainings per Health and Safety Code, which poses a potential health, safety, and personal rights risk to residents in care.

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  • 1569.625(b)(2)Type B

    §1569.625 Staff training; legislative findings; contents (b) (2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Based on records reviewed, facility did not ensure that staff were acquiring all required annual trainings per Health and Safety Code, which poses a potential health, safety, and personal rights risk to residents in care.

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FAQ · About this visit

Common questions about this visit

What happened during the August 6, 2024 inspection of ROYAL PALMS CARE HOME?

This was a complaint inspection of ROYAL PALMS CARE HOME on August 6, 2024. 2 citations were issued: 2 Type B.

Were any citations issued to ROYAL PALMS CARE HOME on August 6, 2024?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "§1569.625 Staff training; legislative findings; contents (b) (1) The department shall adopt regulations to require staff..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.