Complaint·July 12, 2023

Continued from 9099 - Page 2 Based on LPA observations, interviews of staff and residents, tour of facility, sign in/out logs, and locked doors for night hours until early morning. The homeless or other citizens do use the bus bench which is located on sidewalk out in front of country club manor building. The allegation that facility does not provide a safe environment for residents is UNSUBSTANTIATED. Based on LPA observations of facility, record reviews, and staff and resident interviews there has been no direct knowledge of facility staff stealing money. As a result of this investigation, this Department found the allegations to be UNSUBSTANTIATED. Due to the above noted information, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, and therefore the allegations are unsubstantiated. Per California Code of Regulations, Title 22, no deficiencies were observed during this visit. An exit interview was conducted, a copy of the 9099 and 9099-C, LIC 811 (Confidential Names), and appeal rights were provided to the facility.