Complaint·October 13, 2023

Based on staff interviews, staff stated that all residents receive their medications timely and there have been no incidents in recent months. It was learned that LPA Johnson substantiated Staff mismanaging resident medication on 4/6/2023 by Complaint Control Number: 27-AS-20230224163937. It was learned that were no other incidents pertaining to medications since. Regarding the allegation that facility staff retaliated against resident for filing a complaint, there is not a preponderance of evidence to prove that it occurred. As a result of the investigation, LPA finds the allegations above to be UNSUBSTANTIATED- A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted, and a copy of the report was provided.