Office review·July 31, 2024

On 07/31/2024 at 10:00AM, an informal conference was conducted at Sacramento Regional Office. The purpose of this informal conference meeting is to discuss the deficiencies observed within last 3 years and to address current issues at facility. Present in the meeting were, Licensing Program Manager (LPM) Laura Munoz and Troy Ordonoz, Licensing Program Analysts (LPAs) Talwinder Bains and Graham Gunby, and licensee/administrator, Nelson Jacinto. The informal conference process was explained during this meeting. Issues discussed during the meeting were: - Resident’s care and supervision - Dietary services - Resident’s Personal Rights - Facility’s Operation and Maintenance - Residents Activities Services - Multiple civil penalties assessed within last 3 months for Failure to comply with POC Requirements The facility has stated they will do the following to achieve continued and substantial compliance: • Submit a letter of understanding of Title 22 by 08/15/24 • Reach out to Community Care Licensing Division (CCLD) as a resource. Technical Support Program (TSP) was offered and accepted. Deficiencies were cited per Title 22 Regulations. Exit interview conducted. Informal meeting concluded,Appeal Rights and a copy of report was provided.