Non-compliance follow-up·July 16, 2025

Licensing Program Manager (LPM) Laura Munoz, Licensing Program Analysts (LPA) Talwinder Bains and Lavinia Muscan arrived at the facility unannounced on 07/16/25 to conduct a Case Management. Department staff met with the Administrator, Nelson Jacinto and facility staff. During today's visit, Department followed up on the issues discussed during NCC meeting with administrator on 07/10/25 at our office. Based on today's visit, LPAs and LPM observed karaoke the dining area open to residents and observed water with cups and snack available to residents. LPAs and LPM met with Licensee and staff to review licensing regulations and Department expectations in regards to compliance. No deficiencies are being cited. Exit interview conducted and copy of report left at the facility.