complaint·July 2, 2021

THIS IS AN AMENDED DOCUMENT - AMENDED ON 07/20/21. LPA interviewed 2 other residents in which they stated they felt safe at the facility and staff have not hurt them in any way. LPA interviewed 5 staff in which they stated they have not witnessed any staff hurting R1 or any other residents in care. Staff member stated R1 reported to them that a man had hurt them during the night. Staff reported incident to CCL, police department, ombudsman, responsible parties and physician. Administrator stated they reviewed video footage and no one was observed entering into R1's room. Staff reported resident can have hallucinations at times, and R1 has reported the same incident several times. LPA conducted a record review and R1's physician report records resident has a diagnosis of dementia. Facility continues to report incidents to all required parties, and has not found evidence that incident has occurred. Due to information gathered LPA finds allegation to UNFOUNDED. Exit interview conducted.