complaint·July 2, 2021

Relevant party stated care was being provided without gloves. Relevant parties’ statement was consistent when being interviewed by different agencies. Caregiver (C1) declined to be interviewed by the department, however a statement was received in which C1 denied inappropriately touching R1. Interviews were completed with R1, in which they stated they were uncomfortable in the way C1 was touching them during continence care. Due to the information gathered, the department finds allegation to be SUBSTANTIATED. As a result of this investigation, LPA finds allegations to be (S) Substantiated - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met: Refer to the 9099-D. Exit interview conducted and appeal rights given.