Incident investigation·October 24, 2022

Licensing Program Analyst (LPA) Victoria Brown arrived unannounced on 10/24/22 at 1:00p on a subsequent Case Management visit. LPA met with Robert Coe and stated the purpose of the visit. Community Care Licensing (CCL) received a incident report (LIC624) on 3/31/2022 regarding a resident stating that a caregiver was verbally aggressive while assisting with care needs. LPA obtained information that S2 is no longer working at the facility and the contact information has changed. LPA was unable to interview S2. S1 stated during this visit that S2 upon an investigation did not confirm or deny being verbally aggressive but admitted to being frustrated one night. After being pulled from the floor S2 resigned from working at the facility. R1 stated the caregiver no longer works for the facility and everyone is very helpful and that S2 was not feeling well that day. Based on the information reviewed and obtained, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged abuse occurred and that the facility is at fault for any deficiencies regarding Title 22 regulations. Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 8, no deficiencies are being cited during this visit.