complaint·November 4, 2025

Licensing Program Analyst (LPA) Talwinder Bains arrived at the facility unannounced on 11/04/25 to do the complaint investigation for above allegation. LPA met with administrator Andrea Yerby and explained the purpose of the visit. From record review, administrator interview, it has been concluded that R1 AWOL from facility on 10/31/25 sometime around 12AM and was outside the facility without staff's assistance. R1s LIC602 ,dated- 01/02/25 signed by their physician disclosed that R1 cannot leave facility unassisted. From all gathered information, it has been concluded that R1 had AWOL from facility unassisted and unsupervised on 10/31/25 due to lack and care from facility. It was learnt that emergency services were called but R1 was not transferred to hospital as there were no visible injuries. Based on interviews conducted by the department and records reviewed, the preponderance of evidence standards has been met. Therefore, the above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, Title 22 Division 6, Chapter 8, a deficiency is cited as listed on LIC9099-D. Exit interview was conducted .Copy of the report and appeal rights were left provided. Civil penalties shall be assessed if facility does not comply with POC requirements which were issued today.