Office review·October 7, 2024

A virtual meeting was conduct on 10/07/24 with the facility to discuss a situation at the facility regarding resident, R1. Facility Executive Director (ED) , Stephen MacDonald, Facility’s representatives and CCL staff, Regional Manager, Alycia Rayner , Licensing Program Analyst Talwinder Bains, and Licensing Program Manager, Anthony Perez were present. Also in attendance today are representatives from the Long-Term Care Ombudsman (LTCO), Byron Toliver. Department has been made aware that R1 was not paying their share of cost for monthly charges and was given 1 st written notice by the facility on 07/12/2024 which indicated the amount of $5464.80. R1 did not take any action on 1 st notice, so facility issued a 2 nd written notice to R1 on 08/20/2024 per admission agreement and facility’s policy. R1 was non complaint with facility’s payment policy, therefore, facility issued a 30- day Eviction Notice to R1 on 09/26/2024. LPA spoke to R1 regarding this matter in August and September 2024, by thyself and with Long Term Care Ombudsman, Byron Toliver and each time the conversation went for 30-45 minutes. During these interactions with R1, R1 acknowledged the issues with their pending payments with facility and were aware that it can lead to possible eviction if not being addressed in timely way. Record review and gathered information indicated that R1 was not taking necessary steps to resolve this matter despite being provided with different resources and assistance by LPA, LTCO and Facility Staff. At this point , it appeared that R1 might have a undiagnosed health condition which is causing them a delay not to take required actions to take care of their health and financial needs which can effect their well being and possible eviction. During this meeting, it was discussed that the facility will send a request to Sacramento County for possible appointment of legal conservator for R1 to ensure their health and safety needs. No citations were issued per Title 22 Regulations. Exit interview is conducted with ED via phone. Copy of the report was sent via email and ED will sign and send it back to LPA via email by 10/08/24 by 5pm.