complaint·January 25, 2024

{Con't from LIC9099} The face sheet would then get distributed to staff including the management, care staff, med techs, and kitchen staff and would be posted in the medication room and the kitchen for staff to be aware of the new move in and residents needs. S1 further explained that they would post welcome signage at the new resident's apartment door before that resident moved in. S1 confirmed that R1 moved into the facility on a day that S1 was off, therefore the process explained above was not completed. S1 confirmed that staff were unaware that the resident was present at the facility. S1 confirmed that R1 was left unattended for a period of about 2-3 days. S1 confirmed the allegations occurred. Therefore, the above allegations are SUBSTANTIATED in which the preponderance of evidence standard has been met. The following deficiencies were observed (see LIC 9099D) and cited from the California Code of Regulations, Title 22, and California Health and Safety Code. An immediate civil penalty in the amount of $500 is assessed in addition to the citations issued. Additional An immediate civil penalty in the amount of $250 is assessed in addition to the citations issued due to a repeat violation. These incidents are currently under review and a future civil penalty may apply based on 1569.49(f) H&S. Failure to correct the deficiencies may also result in civil penalties. An exit interview was conducted with Marianne Richardson (ED) and a copy of this report and appeal rights were provided.