Follow-up on corrections·March 5, 2024

On 3/5/2024 at 2:30PM Licensing Program Analyst (LPA) Arvin Villanueva arrived at this facility unannounced to conduct a case management visit. LPA met with Marianne Richardson, current Executive Director (ED) and explained the purpose of this visit. During the course of the investigation into complaint control number 27-AS-20231121160532, deficiencies were identified which are being addressed by this case management. During the course of the investigation for the above listed complaint, facility observations, record reviews and interviews were conducted. During the course of the investigation, it was revealed through interview of S1 and R1’s responsible party (RP) that R1 was not served meals since the day R1 moved in on 11/18/23. Interview with the RP revealed that R1 had access to Glucerna which it appears R1 consumed based on empty bottles that were observed when one of R1’s family member visited R1 unannounced on 11/21/23 at 12:28pm. Review of facility’s meal logs from 11/19/23 to 11/21/23 (breakfast) revealed no record of R1 being served breakfast, lunch, and/or dinner. Review of facility’s meal logs from 11/22/23 to 11/30/23 revealed R1 being served at least 3 meals per day. As a result of this case management, a deficiency was observed (see LIC 809-D) and cited from the California Code of Regulations, Title 22, and California Health and Safety Code. Failure to correct the deficiency may also result in civil penalties. An exit interview was conducted with Marianne Richardson and a copy of this report and appeal rights were provided.