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Inspection visit

complaint

CHATEAU AT RIVER'S EDGE, THELicense 342700579
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Facility staff interviews demonstrated staff were aware of resident’s wounds on thighs and had communicated with home health agency on 8/4/23 that was already providing wound care for R1 for preexisting wounds. As all community care licensed facilities are non-medical, facility staff were not trained to provide wound care and provided documented outreach to home health agencies responsible for wound care. Home health did not diagnose the injuries to R1’s thighs as pressure injuries but as “trauma skin injury”. Facility and home health records indicate Home health visits for wound care occurred on 8/7/23, 8/9/23, 8/14/23, 8/15/23 and 8/18/23. Prior to R1 being sent to the hospital for treatment on 8/21/23 the facility provided multiple attempts at reaching R1’s home health agency for wound care as documentation in facility records indicate the staff members did not believe the wounds observed were healing and were deteriorating per facility notes for R1. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The Department has determined that the allegations of neglect/Lack of Supervision are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There are no deficiencies is cited per California Code of Regulations, TITLE 22. Exit interview was conducted with facility staff. Appeal Rights were issued, and a copy of this report was left at the facility.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87405(a)(1)Type A

    Incidental Medical and Dental Care: The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met as evidenced by department review of facility records, home health care and physical therapy notes and hospital records that that facility did not seek timely medical attention for resident’s degenerating wounds on both legs as the facility continually reached out for wound care to make unscheduled visits to address wounds when staff members documented increased deterioration of resident’s wounds which posed an immediate health, safety and personal rights risk to resident in care.

  • 87463(f)Type A

    Reappraisals: The licensee shall immediately, or as soon as reasonably possible, communicate with the resident and, if applicable, the resident's representative, about any significant change in condition and the recommendation, if any, of the appropriate licensed medical professional, and if applicable, other specialized care provider. Documentation of such communication shall be added to the resident’s record. This requirement was not met as evidenced by review of resident’s needs and services plan upon return from skilled nursing, staff interviews and documentation in resident’s file. Per the needs and services plan, R1 was identified as only needing a standby assistance for toileting. Statements and documentation obtained indicate that R1 would frequently sit on the toilet for extended periods of time and staff were not always present to ensure resident did not sit on the toilet for extended periods of time and as a result developed the injuries to both legs. Home health documented that R1 is a max 2 personal assist for toileting which was not documented or integrated into R1’s care plan which poses and immediate health, safety or personal rights risk to residents in care.

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  • 87463(g)Type A

    Reappraisals:The licensee shall ensure corresponding changes are made in the care and supervision provided to the resident. This requirement was not met as evidenced by R1’s medical records, home health and physical therapy care notes and statements obtained by the department. the facility did not ensure corresponding changes to the care and supervision for R1 as R1 was not re-evaluated for changes in condition and no changes to R1’s care plan were made despite developing and worsening wounds on R1’s legs and no intervention in care and supervision were provided to the resident to prevent wounds from developing and worsening including but not limited to timed bathroom breaks and padded toilet seats. As a result, R1 incurred serious bodily injuries which poses an immediate health, safety and personal rights risk to resident in care.

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FAQ · About this visit

Common questions about this visit

What happened during the April 3, 2025 inspection of CHATEAU AT RIVER'S EDGE, THE?

This was a complaint inspection of CHATEAU AT RIVER'S EDGE, THE on April 3, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to CHATEAU AT RIVER'S EDGE, THE on April 3, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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