complaint·November 7, 2024

LIC 9099-C Allegation: Facility is physically abusing resident. The Department conducted extensive interviews and file reviews. Based on interview conducted with Administrator, it revealed R1 was transported to the emergency room for low O2 levels who then was discharged to be on hospice services. R1 is no longer at the facility as R1's responsible party had wished for R1 to be at home during this stage of R1's life. Based on interview conducted with R2 revealed that R2 has never been physically abused at the facility by staff. Based on interview conducted with R3 revealed R3 wished to not be disturbed at this time. Based on interview conducted with R4 revealed that R4 has never seen residents being abused at the facility and/or R4 has never been abused at the facility. File review conducted revealed that R1 "can be forgetful" but no indication of dementia. File review conducted for R2 revealed R2 has mild cognitive impairment. File review conducted for R3 revealed R3 has dementia. File review conducted for R4 revealed R4 has mild cognitive impairment. Based on the SOC 341 received and reviewed, it revealed resident has not and/or is not being abused. Based on information obtained throughout this investigation, the allegation listed above is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Exit interview conducted and a copy of the report was left at the facility.