complaint·October 23, 2025

The following deficiency is cited per California Code of Regulations, TITLE 22. Exit interview was conducted with facility staff. Appeal Rights were issued, and a copy of this report was left at the home. Regarding allegations that personal items were not secured. LPA conducted a review of R1's documented inventory and observed the inventory was declined at admission and was never updated with any items of personal value documented including perfume. LPA reviewed the Theft/Loss policy binder and observed the perfume to be documented appropriately per Title 22 regulations. As no items have been documented as part of the resident inventory, LPA was unable to obtain any evidence the item as described was present at the facility prior to being reported missing to the administrator. Additionally, R1 denied any clothing items were damaged by ACC staff. LPA and R1 looked at a few clothing items and LPA only observed R1's name documented in tags and on interior clothing identifying R1's clothing. Staff interviewed denied making any statements or remarks to any residents Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The Department has determined that the allegations of Personal Rights are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There are no deficiencies is cited per California Code of Regulations, TITLE 22. Exit interview was conducted with facility staff. Appeal Rights were issued, and a copy of this report was left at the facility.