complaint·January 8, 2026

One resident interviewed provided statements that the facility ran out of one main course but the facility had alternative food options such as a second main course prepared daily and an alternative menu offered daily including hot and cold sandwiches, salads and other options available at lunch or dinner. Staff members interviewed denied ever running out of food to serve residents. LPA reached out to and conducted interview with co-complainant but could not verify their allegations. LPA also conducted kitchen walk through, observed fridge temperatures and observed documented readings of fridge temperatures that corresponded with LPA observations. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The Department has determined that the allegations of Physical Plant and Food Services are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There are no deficiencies is cited per California Code of Regulations, TITLE 22. Exit interview was conducted with facility staff. Appeal Rights were issued, and a copy of this report was left at the facility.