Complaint·March 29, 2023

However, a POA agent can regulate these only if the resident explicitly gave the authority to do so and the principal does not disagree with the choices the agent is making. During the investigation, LPA also observed that there is not a restraining order in effect to not allow visitation, calls or mail for R1. Additionally, LPA obtained information that R1 has been receiving calls at the facility although the personal cell phone was removed by the POA due to phone company issues. Since becoming familiar with the facility, R1 has not attempted or indicated a wish to leave the facility for any reason. Visits and outings are occurring. Based on the investigation and a review of documentation the allegation is deemed UNFOUNDED. The preponderance of evidence standards has not been met. “This agency has investigated the complaint alleging, the above-mentioned allegation(s). We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.” Per the California Code of Regulations, Title 22, Div 6, Ch 8, no violations cited during this visit. Exit interview conducted copy given.