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Inspection visit

Complaint

SPLENDOR OAKS SENIOR LIVING 1License 3427007611 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 7/23/24, Licensing Program Analyst (LPA) Kevin Mknelly spoke with Maria Cucicea by phone to open the complaint and to deliver complaint findings for the above allegation. LPA reviewed resident records and conducted and interview . LPA finds that the allegations cited above are substantiated. R1 movied into the facility on 5/7/23 and the contract was terminated on 5/23/24. LPA and Maria discussed fees charged and fees to be refunded. It was found that, through human error, the refund, paid today, exceeded the 15 days from the time of move out. As a result of this investigation, LPA finds allegation to be (S) Substantiated - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. The following deficiencies were cited on 9099-D, per Title 22 Regulations, Division 6. (B) This poses a potential Health and Safety risk, or personal rights violation, to clients/residents in care. Report reviewed with caregiver. Copy of this report and appeal rights provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.652(c)Type B

    Admission agreement. (c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual, individuals, or entity contractually responsible for the fees or, if the deceased resident paid the fees, to the resident’s estate, within 15 days after the personal property is removed.This requirement was not met based on one of one residents who's fees were not refunded within 15 days.This posed a potential risk.

FAQ · About this visit

Common questions about this visit

What happened during the July 23, 2024 inspection of SPLENDOR OAKS SENIOR LIVING 1?

This was a complaint inspection of SPLENDOR OAKS SENIOR LIVING 1 on July 23, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to SPLENDOR OAKS SENIOR LIVING 1 on July 23, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Admission agreement. (c) A refund of any fees paid in advance covering the time after the resident’s personal property h..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.