complaint·June 3, 2021

On 05/11/2021 the Department interviewed witness #2 (W2). W2 confirmed to live in the neighborhood for a long time, she and her husband are now retired. She stated there appears to be younger residents other than elderly next door. W2 stated that he people at the facility appeared to smoke in the facility backyard which blows over into her yard. W2 stated that it is hard for her to enjoy being in the yard with the smoking, cussing, and loud talking from the residents at the facility. On 05/11/2021 LPA Ruth Wallace arrived at the facility @9:20 am. LPA Wallace reviewed staff and resident files. Staff had current First Aid/CPR certificates, all were fingerprint cleared, and had documentation for training in files. The front and backyard observed to be manicured, trimmed trees, flowers, lawn was cut, and there was no debris on property. The resident rooms were clean, bathrooms clean, kitchen had plenty of food in refrigerator and pantry, and no odor in the house. The laundry room was locked where chemicals are kept. The garage had furniture in it that is going to be removed soon; There was still the ability to use as an exit if there was an emergency. No one was living in the garage. LPA Wallace observed that facility patio is used for smoking and observed several residents were smoking. While LPA Wallace was at facility, it was observed the residents were using profanity language and talking loudly. LPA Wallace asked about the trailer to staff #1(S1) and stated the utility trailer was placed to haul off old furniture or items that need to go to the dump. Presently it was not at the facility. LPA Wallace asked about previous male residents, S1 stated they were only temporary and again had primary medical diagnosis. LPA Wallace suggested to S1 that he discussed to residents about foul language, volume of voices, and remind them there are neighbors on all sides of house. Based on interviews and records reviewed. The allegations are unsubstantiated. A finding that the complaint allegation(s) is/are UNSUBSTANTIATED means that although the allegation(s) may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred.