complaint·July 24, 2025

Regarding the allegation that staff is not administering medication as prescribed, R3 and R2 reported that staff always offer medication as directed but they refuse to take the medication. R1 stated they take the medication offered though they don't know what the medication is for. In regards to residents shower and grooming needs, R5 reported they get showers every two days or as needed. R3 stated they take a shower ever two days vs when they were at home, where it was a shower every day. R2 reports they shower three times a week. LPA Campbell observed no stained clothing or dirty nails during interviews. No residents interviewed reported staff who were under the influence of drugs and alcohol though R1 stated they have only been present a week. The licensee reports they have not witnessed staff who were inebriated or using drugs. No staff and only one of the residents interviewed reported possible alcohol use though they could not provide names or state when it may have occurred. In regards to activities or exercise, the community keeps group activity items present in cabinets that are accessible to residents. The community has several bingo sets, puzzles and games. R2 reported that staff offer to take them on walks around the corner, Staff 2 (S2) reported taking residents to the flea market nearby and R4 stated staff have taken him to the store when asked and to doctor's appointments upon request. R5 also reported that though they cannot get up, staff always ask if they want to get up and go outside in a chair. Because it causes them pain to sit in a chair, R5 now participates in physical therapy in order to become stronger and increase their mobility. R2 reports that staff offer to take them to stores where sometimes staff will buy them a soda. During this visit, LPA Campbell also observed a Case Worker visiting residents on their case load and offer to take residents to the store if they have had their shower. During this visit, one resident had not showered and thus could not go out. Due to the above noted information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, and therefore this allegation is UNSUBSTANTIATED. Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 8, no deficiencies cited. Exit interview was held and a copy of report was given to Justice Ehimamiegho, Licensee.