Office review·November 18, 2024

On 11/18/2024 at 10:30 AM, a Non-Compliance Conference was held at the Sacramento North Regional Office located at 9835 Goethe Road Suite 100, Sacramento CA 95827. The purpose of this meeting is to discuss the high volume of citations and a substantiated complaint. The following facilities are involved because they are owned by Licensee: BLESSED HOMECARE #342700911; BLESSED HOMECARE 2 ROSEVILLE # 315002812; and BLESSED HOMECARE 3 # 345920062. Present in the meeting was Licensee, Baby Quintero, Facility Representative, Leriza Arambulo, Regional Manager (RM) Alycia Rayner, Licensing Program Manager (LPM) Anthony Perez, LPM Troy Ordonez, Licensing Program Analyst (LPA) Cassandra Mikkelson, LPA Cassie Yang, LPA Cheyenne Ratajczak, and LPA Kerry Hiratsuka. Issues discussed during the meeting were: • High volume of Type A and Type B citations • Substantiated Complaint • Fire Safety issues • Supervision issues • Administrators lack oversight. • Reporting requirements • Communication breakdown • Criminal record clearance • Resident files are incomplete • Food service • Licensee not completing Plan of Correction correctly and timely • Licensee/Administrator accountability The licensee was in agreement with the drafted non-compliance plan as outlined in LIC 9111. An exit interview was conducted and a copy of this report was provided.