Complaint·November 17, 2022

During this investigation, it was determined the facility did not seek timely medical attention for R1's mobility care needs. The facility staff did not initiate the replacement of R1's hoyer lift and did not seek medical attention after acknowledging their inability to meet R1's mobility needs. Additionally, the facility did provide comfortable accommodation, as the facility was not able to provide adequate mobility care to R1 resulting in R1 not be transferred out of their bed and being confined to their bed. Basic Care deficiency was cited on November 10, 2022, and a plan of correction (POC) was implemented. Therefore, Basic Care citation will not be cited on this complaint. Please see November 10, 2022 case management for the citation. Moreover, an immediate and health and safety risk civil penalty was given on November 10, 2022. As a result of this investigation, the Department finds these allegations to be Substantiated. A finding that the complaint is substantiated means that the allegations are valid because the preponderance of the evidence standard has been met. Deficiencies cited on the LIC 9099-D page, per Title 22 Regulations. An exit interview was conducted, and a copy of the 9099 report, LIC 9099-D page, and appeal rights were given to the facility.