Follow-up on corrections·August 12, 2024

Licensing Program Analyst (LPA) Pang Lee arrived at this facility unannounced on 08/12/2024 at 10:45 AM to conduct a case management visit. LPA Lee met with care giver Adi Lina Tuiloma and Aliti Waqalala and explained the purpose of the visit. LPA Lee called administrator Mark Labella and left a message. Administrator was not present during today’s visit. The current census is 8 with two facility staff. The purpose of the visit is to follow up on deficiencies learned during complaint investigation control number # 27-AS-20240523091818 . Throughout the complaint investigation, it was learned that resident 1 (R1) had an appointment on 05/17/2024 at 1:00 PM with SNAHC Medical. Based on interview with designated facility staff (S1) who admitted that (S1) did arranged transportation for (R1) to attend (R1)'s doctor appointment on 05/17/2024 and that no facility staff attended and stay with (R1) during (R1)’s doctor visit. (S1) also stated that (S1) informed the receptionist to call the facility when (R1) is done with (R1)’s appointment. (S1) admitted that (S1) didn’t supervised (R1) during (R1)’s doctor appointment because (S1) also had another appointment for herself/himself. Based on (R1)’s admission agreement on page 2 which states the facility will assist (R1) in meeting necessary medical and dental needs by arranging and assisting with incidental medical and dental services. Moreover per (R1)’s LIC 602 Physician’s Report states that (R1) is not able to leave the facility unassisted and that (R1) lacks capacity to make decisions. The following deficiencies were observed and cited from the California Code of Regulations, Title 22, and California Health and Safety Code. The deficiencies can be found on the 809-D page. An exit interview was conducted, and a copy of the 809 report, 809-D page, and appeal rights were given to the facility.