Health check·November 10, 2022

On 11/10/2022 at 9:00 AM, Licensing Program Analyst (LPA) Sarena Keosavang arrived at the facility unannounced to conduct a Case Management- Health Checks. LPA met with facility staff, Keneisha Brown, and explained the purpose of the visit. Staff notified Licensee Monica Brooks of LPA's presence at the facility. LPA spoke to Licensee via telephone. Licensee stated she will arrive at the facility at a later time. At 9:15 AM, LPA met House Manager, Kylie Moss. LPA and House Manager toured the facility together to ensure health and safety of residents in care. LPA toured 6 resident rooms, bathrooms, kitchen, medication room/laundry room, common living spaces, backyard and the garage area. At 9:45 AM, Licensee arrived at the facility. LPA provided Licensee current care staff roster on Guardian. LPA observed two (2) care staff that is not associated to the facility providing care and supervision to residents in care. LPA informed Licensee that staff cannot be present at the facility providing care and supervision until properly associated. Deficiencies cited on LIC 809-D. Exit interview conducted and appeal rights given.