Skip to main content
ReadyRule homepageReadyRule

Inspection visit

Complaint

MKS QUALITY CARE LLCLicense 3427010281 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA)s Kerry Hiratsuka and Lavinia Muscan, arrived at the facility unannounced on 04/21/2022, to conduct a Complaint Investigation Visit. LPA conducted COVID-19 Precautionary prescreening, and wore surgical masks while at facility. LPA was screened by Caregiver. The department investigated the allegation "Licensee did not provide a refund according to admission agreement terms." The department interviewed staff and reviewed resident admission agreement. Per the CA health and safety code a faclity may charge a pre-admission fee. There is a refund schedule for the pre-admission fee regarding how long a resident stays. Manager Maria Cucicea, admitted that she did not refund the pre-admission fee per the CA health and safety code. Based on the above, the allegation is substantiated. The following deficiencies were cited on 909-D, per Title 22 Regulations, Division 6. Appeal rights left with facility representative.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.651(i)(1)Type B

    Preadmission fee or deposit for elderly at residential care facilities; written statement describing costs and stating whether fee is refundable; conditions for refund; refund rate schedules. Notwithstanding subdivision (g), if a resident is evicted by a facility pursuant to subdivision (a) of Section 1569.682, the resident or the resident's legal representative shall be entitled to a refund of preadmission fees in excess of five hundred dollars ($500) in accordance with all the following.This was not evidenced by: Manager admitted she did not refund per the schedule. This is a potential risk to resident

FAQ · About this visit

Common questions about this visit

What happened during the April 21, 2022 inspection of MKS QUALITY CARE LLC?

This was a complaint inspection of MKS QUALITY CARE LLC on April 21, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to MKS QUALITY CARE LLC on April 21, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Preadmission fee or deposit for elderly at residential care facilities; written statement describing costs and stating w..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.