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Inspection visit

complaint

MKS QUALITY CARE LLCLicense 3427010281 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA)s Kerry Hiratsuka and Lavinia Muscan, arrived at the facility unannounced on 04/21/2022, to conduct a Complaint Investigation Visit. LPA conducted COVID-19 Precautionary prescreening, and wore surgical masks while at facility. LPA was screened by Caregiver. The department investigated the allegation "Licensee did not provide a refund according to admission agreement terms." The department interviewed staff and reviewed resident admission agreement. Per the CA health and safety code a faclity may charge a pre-admission fee. There is a refund schedule for the pre-admission fee regarding how long a resident stays. Manager Maria Cucicea, admitted that she did not refund the pre-admission fee per the CA health and safety code. Based on the above, the allegation is substantiated. The following deficiencies were cited on 909-D, per Title 22 Regulations, Division 6. Appeal rights left with facility representative.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.651(i)(1)Type B

    Preadmission fee or deposit for elderly at residential care facilities; written statement describing costs and stating whether fee is refundable; conditions for refund; refund rate schedules. Notwithstanding subdivision (g), if a resident is evicted by a facility pursuant to subdivision (a) of Section 1569.682, the resident or the resident's legal representative shall be entitled to a refund of preadmission fees in excess of five hundred dollars ($500) in accordance with all the following.This was not evidenced by: Manager admitted she did not refund per the schedule. This is a potential risk to resident

FAQ · About this visit

Common questions about this visit

What happened during the April 21, 2022 inspection of MKS QUALITY CARE LLC?

This was a complaint inspection of MKS QUALITY CARE LLC on April 21, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to MKS QUALITY CARE LLC on April 21, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Preadmission fee or deposit for elderly at residential care facilities; written statement describing costs and stating w..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.