Incident investigation·November 9, 2023

On 11/09/2023 Licensing Program Analysts (LPAs) Cheyenne Ratajczak and Cassie Yang arrived at the facility unannounced to do a case management regarding an incident report that the department received. LPAs met with caregiver Carise Swaby and explained the purpose of the visit. LPAs and caregiver discussed the incident that occurred on 10/28/2023 regarding R1s fall. Caregiver informed LPAs that the fall occurred shortly before her shift but she contacted emergency medical services right away at approximately 7:05 AM. During todays visit LPAs spoke with R1 who reported to be recovering well. LPAs observed R1 to have a cast on her right arm. R1 informed LPAs there are no concerns at the moment. LPAs obtained a copy of R1s 601 and 602. Exit interview conducted and a copy of report left.