Complaint·August 18, 2023

Allegation: Staff failed to meet resident’s needs It was alleged that the staff failed to meet resident’s needs. LPA Lee interviewed 10 out of 10 residents. It was learned that 8 out of 10 residents had no concerns regarding staff failed to meet resident’s needs. LPA Lee interviewed 10 out of 10 staff and 10 out of 10 facility staff denies that staff are not meeting resident’s needs. There was no evidence found to support the allegations. As a result of this investigation, and based on LPA’s observations, and interviews the allegation(s) are deemed to be UNSUBSTANTIATED - A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, the preponderance of evidence standards has not been met. Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 6, no deficiencies are being cited. An exit interview was conducted, and a copy of this report was provided to the facility. During R1's interview R1 denied any staff by the name (S1) took R1's food. It was also learned that there is no staff employed by the name Dan. On 08/04/2023, LPA Lee observed both breakfast and lunch time and it was learned that residents comes to the dining area to have meals. It was also learned that if residents doesn't come to the dining table for meal time, then meals are brought to the residents room. LPA Lee observed kitchen staff prepping lunch and meals were placed on a chart to bring to residents who are in their room and chose not to come to the dinning table for breakfast and lunch. There was no evidence found to support the allegation of staff member withhold food from resident. The allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened, or is without a reasonable basis. An exit interview was conducted, and a copy of this report was given to the facility.