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Inspection visit

Complaint

SKYPARK MANORLicense 3427010971 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

6 out of 10 resident shared that facility staff interrupt residents when residents are talking to other staff. LPA Lee interviewed 10 out of 10 facility staff and 10 out 10 facility staff denies that facility failed to treat residents with dignity and respect. As a result of this investigation, the Department finds these allegations to be Substantiated. A finding that the complaint is substantiated means that the allegations are valid because the preponderance of the evidence standard has been met. Deficiencies cited on the LIC 9099-D, per Title 22 Regulations. An exit interview was conducted, and a copy of the 9099 report, 9099-D page, and appeals right document were provided to the facility.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)Type B

    Residents in all facilities must have rights

    87468.1(a) Personal Rights of Residents in All Facilities(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:This requirement is not met as evidenced by: Based on interviews conducted, licensee did not ensure that resident are treated with respect and dignity. Based on interview, It was learned that 6 out of 10 residents had concerns regarding facility staff not treating residents with dignity and respect. 6 out of 10 resident stated that facility staff walk into resident's room without knocking and turns on the light and never turn off the light and shut the door when facility staff leave residents room. This poses a potential health, and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 1, 2023 inspection of SKYPARK MANOR?

This was a complaint inspection of SKYPARK MANOR on September 1, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to SKYPARK MANOR on September 1, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.1(a) Personal Rights of Residents in All Facilities(a) Residents in all residential care facilities for the elderl..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.