Complaint·December 31, 2024

LPA and facility staff conducted facility observation which include inspections of 11 resident units. Of all the resident units were inspected, LPA did not find any clear evidence of surveillance devices, including cameras. Devices that were observed installed at the ceilings of resident units were identified as smoke detectors and sprinkler systems. However, the only visible surveillance cameras that were observed were in common areas, including hallways and dining rooms, but not in private units or bathrooms. Record review of Admission Agreement explicitly states that no surveillance devices are installed in private rooms. The agreement also specifies that residents would be notified prior to the implementation of such devices in private areas. Based on interviews, facility observations, and document reviews, the allegation that Skypark Manor staff installed a surveillance device in resident's room without consent is UNFOUNDED . The devices in question were identified as standard safety equipment, and no evidence was found to support the claim. Note that a finding that is unfounded means that the allegation is false, could not have happened, or is without a reasonable basis. No deficiencies were cited during this visit. An exit interview was conducted and a copy of this report was provided.