Inspection visit

complaintOctober 24, 2023

OAKMONT OF EAST SACRAMENTOLicense 3427011211 citation on this visit

1 citation recorded

Inspector’s narrative

What the inspector wrote

During this meeting it was learned that VP of Operations Terry Ervin acknowledge that the facility can do better in responding to resident calls. It was also learned from administrator, Luis Olivas and VP of Operation, Terry Ervin stated that the facility response time is between 15 minutes or less. LPA Lee requested and reviewed 10 residents Personal Health Button Report (PHBR). The documents revealed that 3 residents (PHBR) were not responded within 15 minutes or less minutes per administrator, Luis and VP of Operation, Terry. Furthermore, the documents also revealed that 7 residents (PHBR) stated that residents’ calls were ever respond to. As a result, this allegation is SUBSTANTIATED. A finding that the complaint is substantiated means that the allegations are valid because the preponderance of the standard has been met. Deficiencies cited on the LIC 9099-D, per Title 22 Regulations. An exit interview was conducted with administrator and a copy of this LIC 9099, LIC 9099-D page and appeal rights provided to facility.

Citations

1 citation recorded^*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

87303(i)(1)(B)Type B
87303(i)(1)(B) Maintenance and Operation(i) Facilities shall have signal systems which shall meet the following criteria:(1) All facilities licensed for 16 or more and all residential facilities having separate floors or buildings shall have a signal system which shall:(B) Transmit a visual and/or auditory signal to a central staffed location or produce an auditory signal at the living unit loud enough to summon staff.This requirement was not met as evidence by: Based on LPA Lee investigation 7 out of 10 residents has a concern in regards to staff not responding to resident’s call pendant in a timely manner. LPA Lee requested and reviewed 10 residents Personal Health Button Report (PHBR). The documents revealed that 3 residents (PHBR) were not responded within 15 minutes or less minutes per administrator, Luis and VIP of Operation, Terry. Furthermore, the documents also revealed that 7 residents (PHBR) stated that residents’ calls were ever respond to, which poses a potentialhealth, safety or personal rights risk to persons in care.
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FAQ · About this visit

Common questions about this visit

What happened during the October 24, 2023 inspection of OAKMONT OF EAST SACRAMENTO?

This was a complaint inspection of OAKMONT OF EAST SACRAMENTO on October 24, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to OAKMONT OF EAST SACRAMENTO on October 24, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87303(i)(1)(B) Maintenance and Operation(i) Facilities shall have signal systems which shall meet the following criteria..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLD View original report

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Data from CCLD public records. Last updated May 25, 2026. If you believe any information is inaccurate, report it here.

complaint·October 24, 2023