Complaint·July 18, 2024

Staff stated R1 was allowed to file complaints as R1 has a personal cell phone. Staff also stated that R1 was never being threatened with eviction. Moreover, the investigation revealed that R1 is diagnosed of dementia with behavioral disturbance and schizoaffective behavior. R1 corroborated that the allegations above were false and that staff is good to R1. As a result of the investigation, LPA finds the allegation above to be UNSUBSTANTIATED- A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview was conducted and a copy of the report was provided upon exit.