Complaint·January 18, 2024

On 1/18/24, Licensing Program Analyst (LPA) Tung Truong arrived at the facility unannounced to deliver complaint findings. LPA met with facility staff John Trapse and explained the purpose of today visit. Throughout the course of this investigation, LPA Truong conducted interviews and reviewed facility documents. It was learned this allegation pertained to a resident that has never lived at Young at Heart No.3. As a result of this investigation, LPA finds the allegations above to be UNFOUNDED, meaning that the allegation was false, could not have happened and/or was without a reasonable basis. Exit interview was conducted and a copy of the report was provided upon exit.