Complaint·May 14, 2025

The alleged victim, (R1) denied the allegations and provided contradictory statements to the alleged violations. R1 provided statements that staff are kind and gentle when assisting the resident and denied any conflicts or altercations with other residents. All other residents and staff interviewed denied the allegations and provided statements of quality care and supervision. Interviews with A1 support the findings as A1 provided statements to LPA that the facility is providing good care and supervision to R1. A1 has no concerns regarding the care provided to R1 Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The Department has determined that the allegations of personal rights and neglect/lack of supervision are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There are no deficiencies is cited per California Code of Regulations, TITLE 22. Exit interview was conducted with facility staff. Appeal Rights were issued, and a copy of this report was left at the facility.