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Inspection visit

Follow-up on corrections

CA CARING HANDSLicense 3427011912 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Pang Lee arrived unannounced at the facility on 02/12/2026 to conduct a case management visit. LPA Lee met with care staff, Arianne Dagohoy, and explained the purpose of the visit. Care staff Dagohoy reported that Administrator Michael Jankowski has been out of state on vacation since 02/07/2026 and is expected to return at the end of the month. The purpose of the visit was to follow up on deficiencies identified during complaint investigation control number 27-AS-20250825160003. On 01/30/2026, a medication review was conducted for five (5) residents by examining the medications stored in each resident’s medication box. The review confirmed that all medications present were prescribed by a physician. However, upon review of facility records, it was observed that the facility was not consistently or accurately documenting medication administration on the residents’ Medication Administration Records (MARs), specifically by not initialing when medications were administered. In addition, the facility was not properly maintaining Centrally Stored Medication Destruction Records (CSMDR). For all five residents, the CSMDRs were missing the start dates for multiple medications, indicating that the dates the medications were first administered upon delivery to the facility were not documented. During the visit, residents’ bedrooms were inspected. LPA Lee observed a video camera in Bedroom #3 for Resident 1 (R1) and in Bedroom #5 for Resident 2 (R2). Two small video monitoring screens were also observed in the entry/receiving area. CONTINUED LIC 809-C Based on interviews with care staff Dagohoy and Administrator Michael, the cameras were installed for resident safety due to fall risks. It was further learned that the facility did not request an exception from the department for the use of the cameras. Record review indicated that the facility has a signed Exception and Authorization form for R2 that was signed by R2's responsible party, while the form for R1 is pending. The following deficiencies were observed and cited pursuant to the California Code of Regulations, Title 22, and the California Health and Safety Code. The deficiencies are documented on the LIC 809-D page. An exit interview was conducted, and copies of the LIC 809 report, LIC 809-D page, and appeal rights were provided to the facility.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(a)(6)Type B

    87465(a)(6) Incidental Medical and Dental Care(a) A plan for incidental medical and dental care shall be developed by each facility. ...(6) When requested by the prescribing physician or the Department, a record of dosages of medications which are centrally stored shall be maintained by the facility. This requirement is not met as evidenced by:Based on observation, interview, and record review, the licensee did not ensure to maintain residents’ medication records which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87468.2(a)(1)Type A

    87468.2 (a)(1) Additional Personal Rights of Residents in Privately Operated Facilities(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights:(1) To have a reasonable level of personal privacy in accommodations, medical treatment, personal care and assistance, visits, communications, telephone conversations, use of the Internet, and meetings of resident and family groups. This requirement is not met as evidenced by:Based on observation and interview, residents were not permitted a reasonable level of privacy in their private bedrooms since there was a camera in the resident’s room without an exception from the department, which poses an immediate health, safety or personal rights risk to persons in care.

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FAQ · About this visit

Common questions about this visit

What happened during the February 12, 2026 inspection of CA CARING HANDS?

This was a other inspection of CA CARING HANDS on February 12, 2026. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to CA CARING HANDS on February 12, 2026?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "87465(a)(6) Incidental Medical and Dental Care(a) A plan for incidental medical and dental care shall be developed by ea..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.