complaint·August 22, 2025

On 8/22/25 at 8:45am, Licensing Program Analyst(LPA) Noel Wolf Petersen and Licensing Program Manager (LPM) Liza King arrived to conduct a complaint investigation, LPA and LPM met with executive director Kasie Wimmer to explain the purpose of the visit. The above allegation was investigated by Record review. The Admission agreement appendix Ahas a clause number 11 that states in paraphrase, that the arbitration agreement segment is volluntary and not a condition of admission or care to the facility. LPA gave the guidance that the volluntary element should be more promenently displayed, but it is not out of compliance. This agency has investigated the complaint and found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/ or is without a reasonable basis.” An exit interview was conducted, the report was read a copy of the report and appeal rights was given to the Executive Director.