Complaint·January 16, 2025

Licensing Program Analyst (LPA) Holly Williams made an unannounced visit to conclude the investigation of the above allegations and to deliver the findings. LPAs Williams met with facility administrator Charles White and together discussed the investigation details. This investigation consisted of interviews, observations, and record review. LPA Williams interviewed White, staff six members (S1-S6) and nine residents (R1-R9). In an interview, S2 states that they try to get the residents who have Hoyer lifts, up for at least one meal a day. In an intIn an interview, R6 states that the staff members get R6 in and out of bed with the Hoyer Lift just fine. R6 said she has no issues. In an interview, R5 said R5 needs a Hoyer Lift to get out of bed. R5 states he gets his showers on time, and he gets out of bed when R5 needs to. In an interview, R2 said the temperature is good and the place is clean. In an interview, R3 stated that the temperature is good. In an interview, R4 said the temperature is good. Based on interviews and observation, the above allegation is UNSUBSTANTIATED, which means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiencies were cited regarding the above allegation. An exit interview was held and a copy of this report was left with White