complaint·November 5, 2024

LPA Valerio reviewed pictures obtained from 10/24/24 visit. LPA observed the side gate to be in disrepair. The side gate drags on the floor once it is open. LPA observed holes in the wall located in R1's bedroom. The holes were located next to an electrical socket, leaving the electrical socket exposed to residents in care. According to an interview with an outside agency (OA), OA had similar observations of the facility as LPA Villanueva. The OA representative stated the place was a mess. There were dressers broken, bed sheets had holes in them, and there were scratch marks on the window frame. According to an interview with Administrator Beatrice, Administrator Beatrice stated the damage that occurred in the bedroom were made by R1 due to R1's behaviors. On 11/05/2024, LPA Valerio observed R1's bedroom. LPA observed the holes next to the electrical socket to be repaired; however, the electrical socket was missing a cover. LPA observed the scratches on the window frame and bed frame still is disrepair. LPA Valerio observed the resident bathroom located in the hall. Based on interviews and observation, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8) are being cited on the attached LIC-9099D. Failure to correct the deficiency may result in civil penalties. Appeal rights were provided.  An exit interview was conducted, and a copy of the report was left at the facility.