Complaint·July 16, 2024

Based on staff interviews, staff (S1) denied the allegations mentioned above, stating that he never attempted to suffocate or sexually abuse resident (R1) at any time. Moreover, residents and staff denied witnessing or knowing of any physical or verbal abuse taking place in the care home. Furthermore, the investigation revealed that R1 is diagnosed of dementia and suffers from confusion, disorientation, and inappropriate behavior. As a result of this investigation, the Department finds the allegation above to be UNSUBSTANTIATED- A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview was conducted and a copy of the report was provided upon exit.