Follow-up·July 16, 2024

On 7/16/24, Licensing Program Analyst (LPA) Tung Truong arrived unannounced to conduct a case management visit. LPA met with Administrator Fernando Paramo and explained the purpose of the visit. The purpose of this case management visit is to follow up on an audio/video recording LPA Truong received from Esther on 6/9/24 to ensure personal rights were being followed. Previously, LPA Truong and Investigator Barajas made a visit to the facility on 6/4/2024 and interviewed R1. In the recording, resident (R1) can be heard alleging LPA Truong and IB’s Investigator Juan Barajas of being rude to her and of trying to hurt her, and take away her money, house, and her property. During today’s visit, LPA Truong interviewed staff (S1) and Administrator Fernando Paramo. Based on staff interviews, it was learned that S1 has not seek permission from R1 to record nor did R1 gave consent for S1 to record. Staff S1 stated that R1 is aware that S1 is recording. Resident R1 is no longer residing in this facility to provide a statement. As a result, deficiencies were cited during today’s visit pursuant to Title 22 rules and regulations, Health and Safety Codes. An exit interview was conducted, a copy of this report, LIC 809-D and appeal rights were left at the facility.