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Inspection visit

Follow-up on corrections

SENIOR GUEST HOMELicense 3427015085 citations on this visit
5 citations recorded

Inspector’s narrative

What the inspector wrote

On 1/9/2026, Licensing Program Analyst, Arvin Villanueva (LPA), arrived unannounced at this facility to conduct a case management visit. LPA initially met with staff on duty, Carlos Samayoa (S1), and stated the purpose of the visit. One of the facility manager, Apakuki Nawasa (S2), was notified. S2 is unable to come to the facility immediately and designated S1 to assist with the visit. Present during this visit were 5 residents in care with one staff on duty (S1). The Administrator Bulou Matamadua (AD), arrived at 11:45am. During this visit, a resident (R4) had an unwitnessed fall. Prior to the fall, S1 was in the kitchen preparing their lunch meal. LPA heard a loud thud sound and observed R4 lying on the bathroom floor. LPA observed 2 small pieces of countertop tiles on the floor next to R4's head. R4 seizured for about 10 - 15 seconds. S1 called 911 and they arrived about 5 minutes later. LPA overheard S1 reporting to the Emergency Personnel that R4 ran out of seizure medication 2 - 3 days ago. R4 was assessed by Emergency Personnel with no visible injuries. Review of R4's medications confirms R4's medication bottles were empty. Review of R4's medication administration record confirms R4 was out of seizure medications on 1/7/2026. Other medications ran out beginning 1/5/2026. R4 was taken to the hospital for evaluation and for seizure medication. Interview with AD revealed that R4 currently do not have an established primary physician but did not plan accordingly to ensure R4 received their medication refills. Purpose of this visit is to obtain additional files for Complaint# 27-AS-20251112124819. LPA obtained copy of resident files belong to R1 and R2 for further review. LPA obtain copy of facility files, including staff schedule for November 2025, resident roster from November to present, and facility policy on resident drug use and resident rules. R2's documents were not at this facility during this visit. The facility manager had to go to another facility to obtain R2's documents. Purpose of this visit is to recite deficiencies from Complaint# 27-AS-20251208152635. LPA is reciting the facility for not submitting the Plan of Corrections (POC) set on 12/17/2025. Facility was cited for CCR 87464(f)(1) Basic Services and it was due 12/18/25. Facility was also cited for CCR 87468.1(a)(2) Personal Rights of Residents in All Facilities and it was due 12/24/25. The Department did not receive these POCs. Purpose of this visit is to cite deficiencies observed during complaint visit on 12/17/2025 (Complaint# 27-AS-20251208152635). During a visit on 12/17/25, LPA observed a door knob lock on a chair by the front door. LPA asked staff (S3) regarding the door knob lock and stated that they (staff) use a door knob lock to secure the front door knob to prevent residents from opening the front door and going outside. It is a door knob cover with combination to unlock. S3 demonstrated to LPA how they use this device. During today's visit, LPA observed the door knob lock on a dining table located in the living room area. This is a repeat violation. The facility was cited for this violation on 9/11/25 and will be assess a civil penalty of $1000 for repeat violation during this visit. During a complaint visit on 12/17/2025, LPA discovered, through record review and interviews, R4 had an elopement incident occurred on 12/15/25 and emergency hospitalization due to psychiatric problem on 12/1/25. Through LPA's verification, the Department did not receive these incident reports. Based on today's visit, the facility is being cited for deficiencies noted in 9099-D. Additionally, the facility is hereby assessed a civil penalty of $1000 for repeat violation. Facility is hereby assessed additional immediate civil penalty of $500 not ensuring resident received their seizure medication timely, which resulted in seizure and fall. Plan of Corrections and due dates were discussed during the exit interview. Copy of this report and appeal rights were provided.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Report specified resident events within seven days

    Reporting Requirements: A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D)…\This requirement is not met as evidenced by: Based on record review and interviews, the licensee did not comply with the regulation cited above. LPA discovered that a resident (R3) had a hospitalization on 12/1/25 due to psychiatric issue and same resident eloped on 12/15/25. The Department did not receive incident reports for these incidents. This poses an immediate health, safety or personal rights risk to persons in care.

  • Care and supervision as defined by statute and rules

    Basic Services: (f) Basic services shall at a minimum include: (1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). Based on interviews, by admission of the facility manager, there were 2 instances where resident was not adequately supervised: one was when was reported by neighbor urinating on the street; and another instance where resident eloped, and staff did not follow. Record reviews showed is not able to leave the facility unassisted. This poses immediate health, safety and personal rights risks to persons in care.

  • Assist residents with self-administered medication

    A plan for incidental medical and dental care shall be developed by each facility…The licensee shall assist residents with self-administered medications as needed.This requirement is not met as evidenced by: Based on observations, record reviews and interviews, the licensee did not comply with the regulation cited above. Facility staff did not ensure that R4 received their medication refills on time, including their seizure medication, which resulted in R4 sustaining a seizure and fall during today’s visit. This poses an immediate health, safety or personal rights risk to persons in care.

  • Safe, healthful, comfortable accommodations

    Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment.This is not met as evidenced by: Based on interviews, by admission of facility manager, staff yelled at residents and deemed it inappropriate. This poses a potential health, safety and personal rights risks to persons in care.

  • Freedom to leave and not be locked in

    Residents in all residential care facilities for the elderly shall have all of the following personal rights: To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night. This does not prohibit a licensee from establishing house rules, such as locking doors at night to protect residents, or barring windows against intruders, with permission from the Department.This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above. Staff are still placing a door knob cover equipped with combination lock on the knob of the front door to prevent residents from leaving without supervision.This poses an immediate health, safety or personal rights risk to persons in care.

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FAQ · About this visit

Common questions about this visit

What happened during the January 9, 2026 inspection of SENIOR GUEST HOME?

This was an other inspection of SENIOR GUEST HOME on January 9, 2026. 5 citations were issued: 4 Type A (serious) and 1 Type B.

Were any citations issued to SENIOR GUEST HOME on January 9, 2026?

Yes, 5 citations were issued (4 Type A, 1 Type B). The first citation was for: "Reporting Requirements: A written report shall be submitted to the licensing agency and to the person responsible for th..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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